Customized Community Services

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Customized Community Services are designed to meet the needs of parents/guardians that are raising children with serious emotional disturbances and/or behavioral challenges. Goals are developed and based on the child/families strengths, needs, and desire for the identified support services. Customized Community Services can also be provided in school and mental health settings if there is a contract in place with a funder who has agreed to purchase Customized Services from Hillside.

About this Program

Customized Community Services may include any of the following, depending on availability in your area:

  • Individual skillbuilding (examples include working on improving anger management, social, independent living, or other important skills; transitioning home from an out-of-home placement; and learning strategies for managing difficult life situations)
  • Parenting support and education
  • Skill-based groups
  • Trauma Focused Cognitive Behavioral Therapy (in some areas)
  • Mentoring

Additional services may be developed to meet specific service needs. To be eligible for Customized Services the youth or family must have an identified service need and there must be a contract in place with a funder who has agreed to purchase Customized Services from Hillside. Funders may include New York State County Departments of Social Services, Offices of Mental Health, and Education Department Offices, as well as other local agencies.


Open to residents of the following counties: Allegany, Cayuga, Cattaraugus, Chemung, Cortland, Erie, Genesee, Livingston, Madison, Monroe, Onondaga, Oswego, Wayne and Wyoming.


Batavia Office
50 Batavia City Center
Batavia NY 14020

Cuba Office
36 Water Street
Cuba, NY 14727

Mt. Morris Office
24 Main Street
Mt. Morris NY 14510

Bath Office
24 Liberty Street
Bath NY 14810

Fulton Office
945 South 1st Street
Fulton NY 13069

Syracuse Office
215 Wyoming Street
Syracuse NY 13204

Rochester Office
1 Mustard Street
Rochester NY 14609

Lockport Office
66 Stevens Street
Lockport NY 14094

Warsaw Office
96 West Buffalo Street
Warsaw NY 14569

Contact Information

For details about this or any Hillside program, contact us 24 hours a day at 585-256-7500 or info@hillside.com

This Program Supported by funders and private pay.

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