In-Home & Community Services

A young person’s sense of home and community can provide an essential foundation as they overcome life challenges and achieve positive long-term goals. Hillside’s community-based services integrate an array of research-informed practices into the day-to-day lives of the youth with whom we partner. Through home-based support and juvenile justice diversion programs, our role is to keep youth safe from harm, guided by constructive influences, and committed to pathways of success.

Hillside provides adoption-related information, referral, education, counseling and support to birth parents, children, youth, and prospective adoptive parents, before and after adoption finalization.

Hillside Care Management services help make sure everyone involved in an individual’s care is working well together and sharing information that is important in supporting a person’s optimal health and wellness. Hillside Care Manager support clients in coordinating their medical, mental health, substance abuse services, as well as their social service needs.

Hillside Care Management services ensure that all aspects of a youth’s care – including medical, behavioral health, social services and more – are properly coordinated to support the health and wellness goals of the child and the family. Our Care Managers work closely with youth, family members and all providers to provide family-driven, youth-guided planning that adapts to a youth’s changing health needs, and ensures that the youth receives comprehensive, effective care.

This program creates enhanced opportunities for families to provide a safe, stable and permanent home for children as a way of reducing the need for foster or residential-care placements.

These services deliver individualized care in a variety of settings for children who have mental health and substance-use needs.

This program provides alternatives to out-of-home placement for young people who are designated as Persons In Need of Supervision (PINS), or juvenile delinquents, and who are at risk of further involvement with the juvenile justice system.

This pre- thru post-adoptive service, run by adoptive parents who are adoption professionals, helps families in all stages of their adoption process. Case Managers provide a wide range of supports to participating families.

This program strengthens the reunification of families following the placement of a child in an out-of-home relative or foster care setting.

These services provide in-home support for youth who are experiencing mental health crises, and their families. FCSS helps children achieve stability in their living situations, while decreasing identified high-risk behaviors and building new, positive skills.

Hillside’s Family Opportunity Centers, located in Rochester and Syracuse, provide parent education classes, on-site mental health care, all-ages activities, referrals to a wide variety of community-based supports, and more. The Centers are open to expectant parents and families with children under age 21.

This program helps prevent a youth’s placement out of the family home, or ensures their successful return to the family home from an out-of-home placement. Staff help families alleviate the immediate crisis and improve family functioning. Emergency placements are available.

This Hillside program empowers parents and caregivers to best meet their family’s needs.

This home visiting program is designed to improve the health and well-being of infants and children through coordinated services that help to develop positive parent-child bonding and relationships; promote optimal child and family health, development and safety; improve family self-sufficiency; and avoid instances of child abuse and neglect.

This nationally recognized program helps students stay in school and achieve their goals of earning a high-school diploma and developing skills to help them succeed at work. Learn More about HWSC.

The services provided in this program can increase a child’s functional levels and reduce the risk of out-of-home placement.

This program helps families alleviate immediate crises to reduce the risk of out-of-home placements.

This program helps prevent foster care placements by increasing family supports, enhancing parenting skills and building individual self-esteem.

This program provides intensive support services to kinship families with legal custody or an informal care arrangement of young people to age 18, with a goal to support and strengthen families, promote permanency and ensure the wellbeing of kinship children.

For too many youth placed in foster care, the socio-emotional challenges of day-to-day living can make it difficult to plan for a successful future as an independent adult. Hillside’s Monroe County Transitional Services program provides focused supports to help eligible participants make meaningful progress toward their long-term goals.

This program provides informed support for foster families, utilizing the Family Group Decision Making model that gives families a strong voice in decisions regarding the children in their care.

This Hillside program helps prevent or shorten out-of-home placement in psychiatric, residential, or foster care.

PAT helps parents give their children the best possible start in life and to increase their children’s school readiness and school success.

This Hillside program partners with adoptive and/or legal guardianship families to provide post-adoption and related services that support permanency.

This program serves Erie County youth who are referred from Erie County Probation or Detention. The program supports youth in accomplishing their goals through a combination of case management, youth mentoring and vocational training services.

Provided in the family’s home, these services aim to prevent foster care placement and child protective reports.

The Syracuse-based RIY program assists youth and families in overcoming challenges so they can heal and thrive in their communities. Participating families benefit from strength-based, culturally competent, trauma-informed and family-focused supports and services.

This program offers a structured small group therapeutic environment helping students overcome the emotional and behavioral challenges that interfere with learning.

This signature program of the Dave Thomas Foundation for Adoption helps find permanent homes for children in foster care.

This program provides intensive community-based services to support youth experiencing severe emotional disturbance. The program’s goal is to help those youth avoid the need for out-of-home treatment and other higher levels of care.

For youth whose behavior has put them at risk of entering the juvenile justice system, this program provides avenues for restitution, teaches youth about the effects of their actions on themselves and their community, and empowers and engages youth.

Hillside’s 24-hour phone resource team responds to questions, crisis counseling, referrals or concerns from families and funders.

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