Permanency Resource Centers

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Hillside’s Permanency Resource Centers (PRC) provide intensive support services to adoptive, legal guardianship and KinGAP families. These services are designed to help support youth permanency in the family home by offering parents and caregivers needed resources, advocacy and caring peer connections.

About this Program

PRC services are available to eligible adoptive, legal guardianship and KinGAP families, free of charge. Services are provided by experienced adoptive parents and caregivers, as well as trained permanency specialists. The program understands the many challenges that families can experience. If necessary, immediate supports are available once an adoption is finalized. The program also provides support to caregivers who have assumed legal guardianship of a family member, or foster parents receiving KinGAP guardianship of a youth.

Participating families will be connected to a Permanency Specialist who will provide support services related to educational, parenting and behavioral issues. The Permanency Specialist will also assist families with referrals to other community resources as needed. Parent support groups are provided on an ongoing basis.

Services include:

  • Information and assistance with referral to services, including 24/7 crisis management
  • Individual advocacy and support
  • Monthly support groups and family-focused social/recreational programs
  • Parent education groups, trauma-informed trainings and family-oriented workshops
  • Adoption competency training for parents and professionals


Hillside’s Permanency Resource Center services are open to eligible adoptive, legal guardianship and KinGAP families.

This program is available to eligible residents of Allegany, Broome, Chemung, Genesee, Livingston, Monroe, Onondaga, Steuben, Tioga and Wyoming counties.


Permanency Specialists will coordinate convenient meeting times in the family home to accommodate busy schedules.

Parent and caregiver support groups meet virtually and in community locations that include libraries, recreation centers and other family-friendly sites.

Contact Information

Beth Harrington
Program Manager

Karen Kelley
Greater Rochester Supervisor

For details about this or any Hillside program, contact us 24 hours a day at 585-256-7500 or info@hillside.com

Colleen Kovac
Southern Tier Supervisor

This Program Supported by the New York State Office of Children and Family Services.

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