Data-Driven Outcomes Reporting
As part of our commitment to research and quantifiable performance, Hillside incorporates data-driven methods into our programs and services that enable the continuous review of our performance, and the measurement of true and meaningful impact. This consistent emphasis on measurement allows our agency to create the best possible outcomes among those we serve, with the highest value to our funders and communities.
Hillside publishes annual Outcomes Reports that track the measurable performance of agency-wide programs and priorities during each fiscal year. Data from the 2022 fiscal year are featured below.
Fiscal Year 2023 – Youth & Families Served
The data below reflect outcomes for Hillside services provided from July 1, 2022 through June 30, 2023.
Gender
54% Female
46% Male
Age
13% 0-10 years
65% 11-18 years
6% 19-26 years
16% 27+ years
Ethnicity
38% African-American/Black
36% White
15% Hispanic/Latino
9% Multi-Racial
3% Other
Youth & Families Served by Program*
Care Management for Adults***
Care Management for Children***
Day Treatment Education
Developmental Disabilities
Early Childhood Development
Family Development
Foster Care
Home and Community-Based Services
Permanency Services
Preventive Services
Residential Treatment
Youth Development
Hillside provided services in partnership with 8,872**** families
***Health Homes client total only include actively enrolled children, adults, and families.
**** Total is less than the sum of all service numbers due to families/children enrolled in multiple programs
Risk Factors
Upon admission to a Hillside program** in FY 2023, individuals presented with the following risk factors:
- Adverse Experiences & Trauma 93%
- Mental Health Disorders or Diagnoses 88%
- Education Challenges 85%
- Violent Behaviors & Exposure 80%
- Suicidal Attempts, Ideation, Self-Harming Behaviors 65%
- Runaway/Wandering Behaviors 53%
- Sexually Harmful Behaviors 48%
- Substance Use/Abuse 34%
- Legal Challenges (arrests, incarceration, involvement with legal system) 29%
**Excludes Hillside Work-Scholarship Connection.
Adverse Childhood Experiences
Upon admission to a Hillside program, youth and families complete a questionnaire to identify Adverse Childhood Experiences. Frequent or prolonged ACE exposure can affect a developing brain and create significant long-term health impacts, but early intervention can reduce those risks.
Among individuals entering Hillside programs** in FY 2023, the most frequently indicated ACEs included:
- Parental Separation or Divorce 74%
- Household Mental Health Problems 53%
- Emotional Abuse 49%
- Household Alcohol or Drug Use Problems 48%
4.4
OUT OF 10
Average ACE score among individuals in Hillside programs. A score of 4 or higher indicates substantially increased lifetime risk.
**Excludes Hillside Work-Scholarship Connection.
Fiscal Year 2023 – Outcomes at Discharge
By partnering with Hillside programs and staff, youth and adults can expect to enjoy safer, healthier lives within their families and communities.
Positive Results
Upon discharge from select programs in FY 2023:
of individuals were living with their families, in adoptive homes or independently
were able to transition to less intensive levels of care
Family Satisfaction
Based on surveys conducted with families served by Hillside in FY 2023:
of families were highly satisfied with services received and highly likely to recommend Hillside programs to family members and friends
Building Social-Emotional Well-Being
The Developmental Assets Profile measures assets that affect social-emotional well-being. Youth in most Hillside services complete this assessment upon admission and again at discharge. Among youth discharged in FY 2023:
increased their overall number of assets from admission to discharge
in the “challenged and vulnerable” range at admission increased their overall number of assets at discharge
Strengthening Connections & Support
Hillside uses the Youth Connections Scale in many services to measure relational permanency and supports that are critical to a young person’s long-term success.
of youth discharged in FY 2023 increased their connections and supports between admission and discharge
Assessing Family Function
Upon admission and discharge from applicable Hillside programs, families complete the North Carolina Family Assessment Scale (NCFAS) to measure improvements in family functioning that occurred during the time services were received. NCFAS domains include Environment, Parental Capabilities, Family Interactions, Family Safety, Child Well-Being, Social/Community Life, Self-Sufficiency, Family Health, Caregiver/Child Ambivalence and Readiness for Reunification. During FY 2023,
of families reported improved family functioning
Download Outcomes Reports
Click on any image to view or download complete past years’ Outcomes Reports for Hillside programs and Hillside Work-Scholarship Connection.
Hillside
Outcomes Reports
Hillside Work-Scholarship Connection
Outcomes Reports