Hillside teams were among the organizations earning honors in the 2023 Greater Rochester Quality Council (GRQC) Performance Excellence Awards. The annual ceremony was held Wednesday, October 11, at Locust Hill Country Club in Rochester.
The agency was lauded with two Gold Awards for Team Excellence: for the project “Improving Program Scorecard Process,” led by Jeremy Webster (pictured, left), Manager of Therapuetic Foster Care services in Hillside’s Central New York Region; and for the project “Improving Compliance with EMR Security Audits,” led by Sharon Gruttadauro, Quality Manager for Hillside’s Quality and Risk Management team.
The GRQC Performance Excellence Award Program helps organizations in all sectors of the economy gain valuable insights into strategic areas of their operations, connect with like-minded leaders in high performing organizations, and earn formal recognition for achieving excellence through continuous improvement methodologies.
In addition to Team Excellence, awards are also presented in the categories of Organizational Excellence and Customer Experience.
“Greater Rochester Quality Council is a champion for the highest standards of operational quality and process improvement that can benefit any organization,” said Darlene Ryan, Hillside’s Chief Performance Officer. “A GRQC award is a significant honor, and we’re delighted to see our teams recognized with two such awards this year. Our commitment to continuous improvement helps ensure that Hillside delivers programs of the highest possible quality to those we serve.”
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