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Adaptive Care Experience – TFC

This program provides a therapeutic family environment for youth on the autism spectrum whose exceptional needs make it difficult for them to live in their parents’ home or at a lower level of foster care.


Adoption Search Services

Hillside’s Adoption Search program allows an adopted person 18 years or older to obtain non-identifying information pertaining to a completed adoption, based on Hillside’s adoption records dating back nearly 100 years.


Adoption Support Services

Providing adoption-related information, referral, education, counseling and support to birth parents, children, youth, and prospective adoptive parents, before and after adoption finalization.


Care Management for Adults—Adult Health Homes

Hillside Care Management services help make sure everyone involved in an individual’s care is working well together and sharing information that is important in supporting a person’s optimal health and wellness. A Hillside Care Manager will support a client in coordinating their medical, mental health, substance abuse services, as well as social service needs.


Care Management Services for Children—Children’s Health Homes

Hillside Care Management services ensure that all aspects of a youth’s care – including medical, behavioral health, social services and more – are properly coordinated to support the health and wellness goals of the child and the family. Our Care Managers work closely with youth, family members and all providers to provide family-driven, youth-guided planning that adapts to a youth’s changing health needs, and ensures that the youth receives comprehensive, effective care.


Chautauqua Family Empowerment Program

This program creates enhanced opportunities for families to provide a safe, stable and permanent home for children as a way of reducing the need for foster or residential-care placements.


Children and Family Treatment and Support Services

Children and Family Treatment and Support Services deliver individualized care in a variety of settings for children who have mental health and substance-use needs. Eligibility requirements apply.


Community Service Program

This program provides alternatives to out-of-home placement for youth designated Persons In Need of Supervision, or juvenile delinquents, and who are at risk of further involvement with the juvenile justice system.


Community-Based Respite

Community Based Respite seeks to provide short-term, out-of-home planned respite for children and families in order to stabilize and preserve placement within the home and prevent out of home placement.


Creekside Day Treatment

At Creekside, Hillside partners with Monroe BOCES to offer academic and vocational education in combination with mental health treatment for children.


Customized Community Services

Customized Community Services meet the needs of parents who are raising children with emotional disturbances and/or behavioral challenges.


Day Treatment

Hillside Day Treatment Programs are designed for students that experience significant challenges in school and or the community which impact their academic performance and/or social development. Our Day Treatments are licensed schools by the New York State Education Department and the Office of Mental Health. We provide special education programming for students that have an Individual Education Plan (IEP)


e-START

This collaboration with and Monroe #1 BOCES provides a supportive environment for youth in grades 9-12 who are in the average-to-above-average intelligence range but have emotional challenges that affect their ability to succeed in a traditional academic setting.


Emergency Respite Bed

For youth experiencing emotional crises, this program provides brief (up to 7 days) out-of-home stays in local host homes while stabilization and reunification with a primary caregiver is reestablished.


Erie County Adoption Resource Center

A pre- thru post-adoptive service that helps families in all stages of their adoption process, run by adoptive parents who are adoption professionals. Case Managers provide a wide range of supports to participating families.


Family Crisis Support Services

These services provide in-home support for youth ages 5-21 who are experiencing mental health crises, and their families. FCSS helps children achieve stability in their living situation, while decreasing identified high-risk behaviors and building new, positive skills.


Family Finding

The Family Finding model helps find a permanent lifetime network for youth in the child welfare, mental health, developmental disabilities and juvenile justice systems. The single factor most closely associated with positive outcomes for youth is meaningful, lifelong connections with family and natural supports. As part of this effort, Hillside is pleased to offer Family Finding training, consultation and services for public and private agencies.


Family Preservation

This program helps prevent a youth’s placement out of the family home, or ensures their successful return to the family home from an out-of-home placement. Staff help families alleviate the immediate crisis and improve family functioning. (Emergency placement available)


GLOW Family Support

GLOW empowers parents and caregivers to best meet their family’s needs.


Hillside Work-Scholarship Connection

HW-SC helps students overcome the barriers that cause them to drop out of school and abandon their education.


Home and Community-Based Services

Home and Community-Based Services can increase a child’s functional levels and reduce the risk of out-of-home placement. Eligibility requirements apply.


Home-Based Crisis Intervention

Home Based Crisis Intervention help families alleviate an immediate crisis to reduce the risk of out-of-home placement.


In-Home Parenting Services

IPS helps prevent foster care placement by increasing family support, enhancing parenting skills and building individual self-esteem.


Intensive Family Support

IFS serves young people whose who have had multiple disruptions from care and whose trauma history prevents them from successfully integrating into a foster home setting.


Kinship Caregiver Program

Provides intensive support services to kinship families with legal custody or an informal care arrangement of youth between the ages of 0-18, with a goal to support and strengthen families, promote permanency and ensure the well-being of kinship children.


O’Connor Day Treatment

This program provides structured educational services for students with emotional and mental health needs, in 6:1:1 classroom settings. O’Conner works with youth in grades 9-12.


One Family

This program provides informed support for foster families, utilizing the Family Group Decision Making (FGDM) model that giving families a strong voice in decisions regarding the children in their care.


Orleans Family Resiliency

Family Resiliency helps prevent or shorten out-of-home placement in psychiatric, residential, or foster care.


Parents as Teachers

PAT helps parents give their children the best possible start in life and to increase their children’s school readiness and school success.


Preventive Generalist Services

Provided in the family’s home, Preventive Services aims to prevent foster care placement and child protective reports.


Regional Permanency Resource Center

Regional Permanency Centers at Hillside partner with adoptive and / or legal guardianship families to provide post-adoption and related services that support permanency.


Residential Services—Individualized Residential Alternative

Individualized Residential Alternative (IRA) group homes provide a community-based residential setting for individuals with developmental disabilities and mental health diagnoses, including autism. Hillside has 9 IRAs located throughout Monroe, Wayne and Erie Counties.

The Intensive Support Unit (ISU) provides an intensive, clinically rich environment for youth, with developmental disabilities and mental health diagnoses including autism, who require a higher level of support than they are currently receiving. The program provides all services necessary to meet the youth’s needs including school, mental health and medical supports.


Residential Services—Raise the Age

Hillside’s Raise the Age services, provided at Snell Farm Children’s Center in Bath, NY, support eligible young men with intellectual / developmental disabilities and/or a history of sexually harmful behaviors, who have been mandated to treatment following adjudication for a nonviolent crime.


Residential Treatment Facility

The multidisciplinary Residential Treatment Facility (RTF) team provides holistic, strength-based mental health services in collaboration with youth and families to support the goal of safe reunification in the community. Together, youth and family members establish, learn, and practice skills and engage in therapeutic processes to heal from traumatic experiences and regain hope.

Hillside also provides treatment at the Finger Lakes RTF Intensive Support Unit for youth who cannot be served in a regular RTF unit. Additional supports and staffing ensure the safety of clients and an appropriate milieu to support treatment planning.


Residential Treatment Services-Critical Care

Critical Care provides intensive residential care to emotionally and behaviorally challenged youth and their families by combining a highly structured, therapeutic, group living experience with individualized treatment. Our Finger Lakes GROW Critical Care program specializes in young women who have experienced significant trauma in their lives.


Residential Treatment-Developmental Abilities Services

Developmental Abilities Services (DAS) provides the highest level of support to individuals who have cognitive limitations, mental health concerns and exhibit behavior challenges. Specialized units offer skills development and family services to youth diagnosed with Autism Spectrum Disorder.


Residential Treatment-Specialized Services

Specialized Services is a collaborative, trauma informed approach to residential treatment for youth who have engaged in sexually harmful behaviors.


Service Integration Help Line

Hillside’s 24 hour phone resource line that responds to questions, crisis counseling, referrals or concerns from families and funders.


Stepping Stones Day Program

The Stepping Stones Day Program offers a structured small group therapeutic environment helping students overcome the emotional and behavioral challenges that interfere with learning.


Therapeutic Education Services

Therapeutic education services at Hillside are offered at Residential Campus Schools, Day Treatment Centers and Day School programs. All programs are approved by the New York State Education Department and all teachers and teaching assistants are certified by the State of New York.


Therapeutic Foster Care

This program provides a therapeutic environment for youth whose behaviors make it difficult for them to remain at home or receive lower levels of foster care. TFC’s goal is to reunify youth with their families or, when appropriate, to establish them quickly as possible in permanent adoptive families.


Wendy’s Wonderful Kids: Child-Focused Recruitment

Wendy’s Wonderful Kids, a signature program of the Dave Thomas Foundation for Adoption, helps find permanent homes for children in foster care.


Youth Act

Hillside’s Youth Assertive Community Treatment (Youth ACT) program serves children/youth with serious emotional disturbance who are returning home from inpatient settings or residential services, who are at risk of entering such settings, or whose needs have not been met in more traditional community-based settings. Referrals for Youth ACT must come from Children’s Single Point of Access (C-SPOA), a centralized referral system for children with serious emotional disturbance who need intensive mental health services to remain at home or in their community.


Youth Court

For youth whose behavior has put them at risk of entering the juvenile justice system, this program provides avenues for restitution, teaches youth about the effects of their actions on themselves and their community, and empowers and engages youth.


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